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Key findings from 2025 Star Ratings and their impact on future performance
Virtual Session
Ask the Experts:
2025 Star Ratings Lessons Learned
Trusted by
Virtual Session
During this virtual session, we will cover:
The role Dual-eligible populations and playing the HOS long-game will play in Star Ratings success
Digging into the evolving Star Ratings schema and what’s coming next
Jessica Assefa
President & Senior Consultant
About the Speaker
Jessica Assefa is a seasoned healthcare professional specializing in Medicare Advantage Star Ratings and quality improvement. With over two decades of experience, she currently serves as the President and senior consultant at Ameropia Advisors, LLC.
Jessica's expertise spans Medicare, Medicaid, Marketplace, and dual eligible programs, with a proven track record of guiding contracts to four and five-star ratings nationally. She has extensive experience in leadership roles on the Medicare Advantage payer side, including positions such as Chief Quality Officer and Senior Director of Star Ratings. Jessica has led quality improvement initiatives and strategic planning for local, regional, and national Medicare Advantage plans, focusing on HEDIS, medication adherence, CAHPS, HOS, provider relations, value-based care, and health plan operations driving significant improvements in Star Ratings and overall plan performance.
Before her roles in the payer sector, Jessica's healthcare journey began on the provider side, where she held leadership positions and specialized in the care of geriatric and disabled populations.
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Haley Kesler
Customer Success Manager
As a Customer Success Manager at Wellth, Haley oversees the implementation and optimization of customer programs, ensuring smooth onboarding, effective account management, and excellent outcomes for partners. Prior to joining Wellth, Haley led a team responsible for Star Ratings strategy development and execution at Health Alliance, headquartered in Champaign, IL.
